If you've changed your mind and need to return an item, you have 14 days from the date of delivery to return your item(s).
Your Item(s) Need(s) To Be:
- Unused and with all original components (you are able to assemble and disassemble the product to check if you like it)
- In its original packaging
- In a resellable condition
We can arrange for a free courier collection for you. Please note that for sofas, upholstered beds and mattresses, there is a collection fee if you change your mind.
Refunds will be processed by the original payment method upon receipt of the item/s back in our warehouse. Refunds can take up to 5 working days to process and appear back on your statement.
If you have changed your mind, please contact our customer success team within 14 days of the date of delivery.
Email via sales@furniturebox.co.uk, call us on 01747 863333.
Furniturebox Website: https://www.furniturebox.co.uk/