Most Furniturebox products purchased after 1st May 2023 come with a 2-year manufacturer guarantee (products purchased before this date have a 1-year guarantee). Under this guarantee, Furniturebox will replace any faulty items free of charge to the customer that have arisen from the following terms listed below. Unfortunately, scratches, dents, chips and marks aren't covered by warranty so please do remember to take good care of your product - it will last you for a very long time if you do!
For customers who received their order on or after the 1st May 2023:
Most Furniturebox products have a 2-year manufacturer warranty. However, the following products are exempt from our 2-year warranty and only a 1-year warranty applies to all colour options of the products below:
- Tahiti Outdoor Rattan Chair and Footstool
- Algarve Outdoor 2 Seat Bistro Set
- Maldives Outdoor Sofa Set 5 Seat
- Seychelles Outdoor Dining Table and Corner Sofa Set
- Antigua Outdoor Dining Set 6 Seat
- Barbados Outdoor Dining Set 4 Seat
- Lisbon Outdoor Sofa Set 4 Seat
- Porto Outdoor Sofa Set 4 Seat
- Marbella Rattan 9 Seat Garden Dining Set
- Monaco Rattan Garden 8 or 10 Seat Dining Set
- Orlando Rattan Modular / 4 / 6 seater Outdoor Sofa
- Bora Bistro Set
- Arizona Outdoor Sofa Sets
- Cabo Outdoor Dining Sets
For customers who received their order on or before the 30th April 2023:
All Furniturebox products come with a 1-year manufacturer warranty.
To see how to make a warranty claim and for further details, see our main warranty page here.
Furniturebox Website: https://www.furniturebox.co.uk/